HotCRM Logo

HotCRM Documentation

Enterprise-level CRM system built on @objectstack/spec protocol

Welcome to HotCRM

HotCRM is a comprehensive, AI-native enterprise CRM system covering the complete Lead-to-Cash lifecycle. Built on the @objectstack/spec protocol, it delivers:

  • Complete CRM Suite: 14 core objects spanning Marketing, Sales, Service, and Finance domains
  • Metadata-Driven Architecture: All objects defined through TypeScript (type-safe)
  • ObjectQL: Type-safe query language replacing traditional SQL
  • AI-First Design: Every major feature enhanced with AI capabilities
  • Modern UI/UX: Apple/Linear-inspired design with Tailwind CSS
  • Enterprise-Ready: SLA management, approval workflows, multi-currency support
  • Monorepo Architecture: Modular package structure for deep customization

Key Statistics

  • 14 Core Objects: Lead, Campaign, Account, Contact, Opportunity, Activity, Product, Pricebook, Quote, Contract, Payment, Case, Knowledge
  • 7 Sales Stages: Complete pipeline from Prospecting to Closed Won/Lost
  • 8 Currencies: Multi-currency support for global operations
  • 6 Service Channels: Email, Web, Phone, WeChat, Chat Bot, Mobile App
  • 100+ Fields: Comprehensive data capture across all objects
  • AI-First Design: Every major object has AI enhancement capabilities

What Makes HotCRM Different?

🎯 Metadata-Driven Architecture

All business objects are defined natively in TypeScript (.object.ts), providing full type safety and IDE support.

🚀 ObjectQL Query Language

Type-safe query language that replaces traditional SQL with a more intuitive, flexible syntax.

🤖 AI-Native Design

Built from the ground up with AI capabilities integrated into every major feature, not bolted on as an afterthought.

🎨 World-Class UX

Apple/Linear-inspired design with Tailwind CSS for a beautiful, modern interface that users love.

📦 Monorepo Architecture

Clean package separation allows you to use only what you need and customize everything.

Get Started

Ready to dive in? Start with our Introduction guide.

On this page